Improve the purchasing experience by offering a service that is agile, simple, and transparent.
Digitalization of Obramat’s purchasing platform
Streamline customer service and accelerate omnichannel capabilities in both physical and online stores.
A Wi-Fi architecture to improve the shopping experience
Ikusi has provided Obramat with the technology to digitize its purchasing platform and streamline customer service. Obramat specializes in construction and renovation materials, with 32 stores, over 5,000 employees, and 20,000 product references. Its goal is to accelerate its omnichannel service both in-store and online, relying on technology and digitalization with Ikusi’s support.
The new platform enhances the customer experience through agility, simplicity, and transparency. To make this possible, Ikusi has implemented a Wi-Fi architecture with wide coverage and the flexibility to scale as infrastructure expands.
The platform, built with Cisco technology, integrates Wi-Fi, switching, routing, and security solutions—all managed from the cloud and a single point of control. This provides both simplicity and transparency:
- Simplicity for fast deployment, agile adaptation to changes, and task automation
- Transparency to understand device behavior and deliver the best possible customer experience
Ikusi has provided Obramat with the technology to digitize its purchasing platform and streamline customer service.
Obramat is the omnichannel warehouse for construction and renovation professionals. It offers over 20,000 products from leading brands and provides SMEs and self-employed workers with an excellent purchasing experience and practical solutions to grow their business through fast, high-quality service.
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