{"id":18046,"date":"2025-05-14T22:59:11","date_gmt":"2025-05-14T22:59:11","guid":{"rendered":"https:\/\/www.ikusi.com\/services\/colaboracion\/"},"modified":"2025-08-15T00:13:54","modified_gmt":"2025-08-15T00:13:54","slug":"collaboration","status":"publish","type":"page","link":"https:\/\/www.ikusi.com\/en\/services\/collaboration\/","title":{"rendered":"Collaboration"},"content":{"rendered":"\n<section class=\"floater content_image_text_header_wrapper section_block paralax_parent trigger_parent bg_blanco block_frst_item marTop_grande marBot_grande\">\n\n    <!--<div class=\"spacer\" style=\"padding-top:0px\"><\/div>-->\n\n    \n    \n        <div class=\"content_image_text align_leftimg content_image_text_header\">\n\n            <div class=\"c_left\">\n                <div class=\"c_content trigger_child anim_bottom_opacity animation_group\">\n                    <h1>Collaboration<\/h1>\n<p>We combine the capabilities of collaboration tools and the cloud to boost organizational productivity while enhancing the user experience. We offer advanced collaboration services tailored to each client\u2019s needs, enabling monitoring and expense control, customer support, and secure telephony.<\/p>\n\n                                    <\/div>\n            <\/div>\n\n            <div class=\"c_right trigger_child animation_group anim_bottom_opacity anim_delay_1\">\n\n                \n                \n                \n                    \n                                            <div class=\"img_wrapper video_loop_wrapper\"  >\n                            <video autoplay loop muted playsinline preload=\"auto\">\n                                                                    <source src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/COLABORACION_HEADER.mp4\" type=\"video\/mp4\">\n                                                                                                    <source src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/COLABORACION_HEADER.ogv\" type=\"video\/ogv\">\n                                                            <\/video>\n                            <picture class=\"item_picture\"><source srcset=\".webp\" alt=\"\" title=\"Collaboration\" type=\"image\/webp\" ><source srcset=\"\" alt=\"\" title=\"Collaboration\" ><img decoding=\"async\" width=\"\" height=\"\" src=\"\" alt=\"\" title=\"Collaboration\"><\/picture>                        <\/div>\n                    \n                \n            <\/div>\n\n                            <div class=\"img_textura textura_layer_zover textura_align_rightcenter\">\n                    <load-svg data-pvelocity=\"1\" class=\"paralax_item textura_c_verde3\" src=\"https:\/\/www.ikusi.com\/wp-content\/themes\/ikusi2025\/images\/texturas\/colab_01.svg\"><\/load-svg>\n                <\/div>\n            \n        <\/div>\n\n    \n<\/section>\n\n\n\n\n<section class=\"floater section_block trigger_parent marTop_ninguno marBot_grande\">\n\n    <div class=\"spacer\" style=\"padding-top:0px\"><\/div>\n\n    \n    <div class=\"content-center\">\n\n        <div class=\"d-flex flex-wrap content_soluciones\">\n\n            \n                <div class=\"c_left\">\n                    <div class=\"c_content trigger_child anim_bottom_opacity animation_group\">\n                        <h2>Advanced Collaboration<\/h2>\n<p>A model based on collaboration tools to improve productivity through optimal communication infrastructure performance.<\/p>\n                    <\/div>\n\n                    <div class=\"img_wrapper marTopMax img_changer\">\n\n                        <div class=\"img_changer_1 animation_group anim_left_opacity anim_delay_1\">\n                            <picture class=\"item_picture\"><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/07\/colaboracion-avanzada-ikusi.jpg.webp\" alt=\"Colaboraci\u00f3n Avanzada Ikusi\" title=\"Colaboraci\u00f3n Avanzada Ikusi\" type=\"image\/webp\" ><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/07\/colaboracion-avanzada-ikusi.jpg\" alt=\"Colaboraci\u00f3n Avanzada Ikusi\" title=\"Colaboraci\u00f3n Avanzada Ikusi\" ><img decoding=\"async\" width=\"\" height=\"\" src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/07\/colaboracion-avanzada-ikusi.jpg\" alt=\"Colaboraci\u00f3n Avanzada Ikusi\" title=\"Colaboraci\u00f3n Avanzada Ikusi\"><\/picture>                        <\/div>\n\n                                                    <div class=\"img_changer_2\">\n                                <picture class=\"item_picture\"><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/07\/colaboracion-avanzada-ikusi-2.jpg.webp\" alt=\"Colaboraci\u00f3n Avanzada Ikusi 2\" title=\"Colaboraci\u00f3n Avanzada Ikusi 2\" type=\"image\/webp\" ><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/07\/colaboracion-avanzada-ikusi-2.jpg\" alt=\"Colaboraci\u00f3n Avanzada Ikusi 2\" title=\"Colaboraci\u00f3n Avanzada Ikusi 2\" ><img decoding=\"async\" width=\"\" height=\"\" src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/07\/colaboracion-avanzada-ikusi-2.jpg\" alt=\"Colaboraci\u00f3n Avanzada Ikusi 2\" title=\"Colaboraci\u00f3n Avanzada Ikusi 2\"><\/picture>                            <\/div>\n                        \n                    <\/div>\n                <\/div>\n            \n            <div class=\"c_right \" >\n                <div class=\"d-flex flex-wrap content_soluciones_grid\">\n                                                        <div class=\"box01 solucion_item trigger_child anim_bottom_opacity animation_group anim_delay_0\">\n                                        <p class=\"box_title title_7 title_slab\">Cloud Telephony and Collaboration<\/p>\n                                        <p class=\"box_description\">Ikusi\u2019s cloud collaboration technology is based on the Webex Meeting and Webex Teams platforms, accessible from various mobile devices, facilitating collaboration from anywhere. This eliminates geographical barriers for work teams and fosters closer communication through collaborative tools tailored to new professional dynamics.<\/p>\n\n                                                                                    <a class=\"btn_text\" href=\"https:\/\/www.ikusi.com\/en\/services\/collaboration\/cloud-telephony-and-collaboration\/\" target=\"\" title=\"See more\">\n                                                <span>See more<\/span>\n                                                <span class=\"material-symbols-outlined\">arrow_forward<\/span>\n                                            <\/a>\n                                                                            <\/div>\n                                                                    <div class=\"box01 solucion_item trigger_child anim_bottom_opacity animation_group anim_delay_1\">\n                                        <p class=\"box_title title_7 title_slab\">Cloud contact center<\/p>\n                                        <p class=\"box_description\">The new generation of cloud contact centers provides comprehensive, simple, and smooth management by connecting phone, email, chat, and social media to significantly improve customer experiences, creating fluid conversations across digital and voice channels.<\/p>\n\n                                                                                    <a class=\"btn_text\" href=\"https:\/\/www.ikusi.com\/en\/services\/collaboration\/cloud-contact-center\/\" target=\"\" title=\"See more\">\n                                                <span>See more<\/span>\n                                                <span class=\"material-symbols-outlined\">arrow_forward<\/span>\n                                            <\/a>\n                                                                            <\/div>\n                                                                    <div class=\"box01 solucion_item trigger_child anim_bottom_opacity animation_group anim_delay_2\">\n                                        <p class=\"box_title title_7 title_slab\">Anti-Fraud Protection<\/p>\n                                        <p class=\"box_description\">Ikusi\u2019s advanced phone protection service identifies and blocks calls made for purposes of fraud, extortion, identity theft, phone hijacking, or disruption and\/or saturation of the telephone network.<\/p>\n\n                                                                                    <a class=\"btn_text\" href=\"https:\/\/www.ikusi.com\/en\/services\/collaboration\/anti-fraud-protection\/\" target=\"\" title=\"See more\">\n                                                <span>See more<\/span>\n                                                <span class=\"material-symbols-outlined\">arrow_forward<\/span>\n                                            <\/a>\n                                                                            <\/div>\n                                                                    <div class=\"box01 solucion_item trigger_child anim_bottom_opacity animation_group anim_delay_3\">\n                                        <p class=\"box_title title_7 title_slab\">Workforce Performance Analytics<\/p>\n                                        <p class=\"box_description\">The Workforce Efficiency Monitoring service helps identify, measure, and analyze employee activities\u2014whether performed in the office or remotely. It provides management with reports on employee performance and project progress and compliance.<\/p>\n\n                                                                                    <a class=\"btn_text\" href=\"https:\/\/www.ikusi.com\/en\/services\/collaboration\/workforce-performance-analytics\/\" target=\"\" title=\"See more\">\n                                                <span>See more<\/span>\n                                                <span class=\"material-symbols-outlined\">arrow_forward<\/span>\n                                            <\/a>\n                                                                            <\/div>\n                                                                    <div class=\"box01 solucion_item trigger_child anim_bottom_opacity animation_group anim_delay_4\">\n                                        <p class=\"box_title title_7 title_slab\">IT Asset Management Analytics<\/p>\n                                        <p class=\"box_description\">The IT Asset Management (ITAM) service continuously analyzes IT assets to provide visibility into resource inventory, usage, and related expenditures\u2014aimed at achieving better financial control and efficiency.<\/p>\n\n                                                                                    <a class=\"btn_text\" href=\"https:\/\/www.ikusi.com\/en\/services\/collaboration\/it-asset-management-analytics\/\" target=\"\" title=\"See more\">\n                                                <span>See more<\/span>\n                                                <span class=\"material-symbols-outlined\">arrow_forward<\/span>\n                                            <\/a>\n                                                                            <\/div>\n                                \n\n\n\n                <\/div>\n            <\/div>\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<section class=\"floater section_block paralax_parent trigger_parent bg_gris marTop_grande marBot_grande\">\n\n\t<div class=\"spacer\" style=\"padding-top:0px\"><\/div>\n\n\t\n\t<div class=\"content-center\">\n\n\t\t<div class=\"content_seleccionar_casos \">\n\t\t\t\n    \t\t\t    \t\t<div class=\"simple_intro trigger_child anim_bottom_opacity animation_group\">\n\t    \t\t\t<pre style=\"text-align: center;\"><strong>COLLABORATION<\/strong> SOLUTIONS APPLIED TO TODAY'S WORLD<\/pre>\n<h3 style=\"text-align: center;\">Success Stories<\/h3>\n\t    \t\t<\/div>\n\t    \t\n\t\t\t<div class=\"grid_seleccionar_casos\">\n                \n\t\t\t\t                        <div class=\"card_caso trigger_child anim_bottom_opacity animation_group anim_delay_0\">\n                            <div class=\"card_cover\">\n                                <div class=\"bg_shadow\"><\/div>\n                                <div class=\"card_logo\">\n                                                                            <div class=\"icono_caso\">\n                                            <img decoding=\"async\" src=\"https:\/\/www.ikusi.com\/wp-content\/themes\/ikusi2025\/images\/iconos\/sectores\/retail.svg\" alt=\"\">\n                                        <\/div>\n                                    \n                                                                            <div class=\"titulo_logo\">\n                                            Elevated customer experience with Genesys Cloud CX.                                        <\/div>\t\n                                                                    <\/div>\n                                <div class=\"img_wrapper\">\n                                                                            <picture class=\"item_picture\"><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/GettyImages-2174150535.jpg.webp\" alt=\"\" title=\"GettyImages-2174150535\" type=\"image\/webp\" ><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/GettyImages-2174150535.jpg\" alt=\"\" title=\"GettyImages-2174150535\" ><img decoding=\"async\" width=\"\" height=\"\" src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/GettyImages-2174150535.jpg\" alt=\"\" title=\"GettyImages-2174150535\"><\/picture>                                                                    <\/div>\n                            <\/div>\n                            <div class=\"card_content\">\n                                <a class=\"card_link_full\" href=\"https:\/\/www.ikusi.com\/en\/success-stories\/elevated-customer-experience-with-genesys-cloud-cx\/\" target=\"_self\" title=\"Communications company specializing in system integration.\">\n                                <\/a>\n                                <div class=\"card_header\">\n                                    <div class=\"card_title\">\n                                        Communications company specializing in system integration.                                    <\/div>\n                                <\/div>\n                                \n                                <div class=\"card_desc\">\n                                    The client deploys a secure, scalable Cloud CX platform to manage its multilingual Contact Center in Europe. The solution enhances operational agility and improves customer satisfaction through advanced integrations and API usage.                                <\/div>\n                                <div class=\"card_meta\">\n                                    <div class=\"card_meta_l\">\n                                       \n                                    <\/div>\n                                    <div class=\"card_meta_r\">\n                                        Spain                                    <\/div>\n                                <\/div>\n                                <div class=\"card_footer\">\n                                    <div class=\"card_footer_l\">\n                                                                                    <div class=\"icono_caso\">\n                                                <img decoding=\"async\" src=\"https:\/\/www.ikusi.com\/wp-content\/themes\/ikusi2025\/images\/iconos\/sectores\/retail.svg\" alt=\"\">\n                                            <\/div>\n                                                                            <\/div>\n                                    <div class=\"card_footer_r\">\n                                        <a class=\"btn_text\" href=\"https:\/\/www.ikusi.com\/en\/success-stories\/elevated-customer-experience-with-genesys-cloud-cx\/\" target=\"_self\" title=\"Communications company specializing in system integration.\">\n                                            <span class=\"_pending_transation\">See more<\/span>\n                                            <span class=\"material-symbols-outlined\">arrow_forward<\/span>\n                                        <\/a>\n                                    <\/div>\t\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"card_caso trigger_child anim_bottom_opacity animation_group anim_delay_1\">\n                            <div class=\"card_cover\">\n                                <div class=\"bg_shadow\"><\/div>\n                                <div class=\"card_logo\">\n                                                                            <img decoding=\"async\" src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/Banorte-logo-blanco.png\" alt=\"\">\n                                    \n                                                                    <\/div>\n                                <div class=\"img_wrapper\">\n                                                                            <picture class=\"item_picture\"><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/banorte-preview-1000x667.jpg.webp\" alt=\"\" title=\"banorte-preview\" type=\"image\/webp\" ><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/banorte-preview-1000x667.jpg\" alt=\"\" title=\"banorte-preview\" ><img decoding=\"async\" width=\"\" height=\"\" src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/banorte-preview-1000x667.jpg\" alt=\"\" title=\"banorte-preview\"><\/picture>                                                                    <\/div>\n                            <\/div>\n                            <div class=\"card_content\">\n                                <a class=\"card_link_full\" href=\"https:\/\/www.ikusi.com\/en\/success-stories\/banorte-undergoes-a-technological-renewal-with-ikusi\/\" target=\"_self\" title=\"Banorte undergoes a technological renewal with Ikusi\">\n                                <\/a>\n                                <div class=\"card_header\">\n                                    <div class=\"card_title\">\n                                        Banorte undergoes a technological renewal with Ikusi                                    <\/div>\n                                <\/div>\n                                \n                                <div class=\"card_desc\">\n                                    Banorte sought quick and actionable insight into its telecommunications spending to identify patterns and improvement areas                                <\/div>\n                                <div class=\"card_meta\">\n                                    <div class=\"card_meta_l\">\n                                       \n                                    <\/div>\n                                    <div class=\"card_meta_r\">\n                                        Mexico                                    <\/div>\n                                <\/div>\n                                <div class=\"card_footer\">\n                                    <div class=\"card_footer_l\">\n                                                                                    <img decoding=\"async\" src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/logo-banorte.png\" alt=\"\">\n                                                                            <\/div>\n                                    <div class=\"card_footer_r\">\n                                        <a class=\"btn_text\" href=\"https:\/\/www.ikusi.com\/en\/success-stories\/banorte-undergoes-a-technological-renewal-with-ikusi\/\" target=\"_self\" title=\"Banorte undergoes a technological renewal with Ikusi\">\n                                            <span class=\"_pending_transation\">See more<\/span>\n                                            <span class=\"material-symbols-outlined\">arrow_forward<\/span>\n                                        <\/a>\n                                    <\/div>\t\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"card_caso trigger_child anim_bottom_opacity animation_group anim_delay_2\">\n                            <div class=\"card_cover\">\n                                <div class=\"bg_shadow\"><\/div>\n                                <div class=\"card_logo\">\n                                                                            <img decoding=\"async\" src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/WhiteLogo-7.png\" alt=\"\">\n                                    \n                                                                    <\/div>\n                                <div class=\"img_wrapper\">\n                                                                            <picture class=\"item_picture\"><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/CREDITARIA_1.jpg.webp\" alt=\"\" title=\"-CREDITARIA_1\" type=\"image\/webp\" ><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/CREDITARIA_1.jpg\" alt=\"\" title=\"-CREDITARIA_1\" ><img decoding=\"async\" width=\"\" height=\"\" src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/CREDITARIA_1.jpg\" alt=\"\" title=\"-CREDITARIA_1\"><\/picture>                                                                    <\/div>\n                            <\/div>\n                            <div class=\"card_content\">\n                                <a class=\"card_link_full\" href=\"https:\/\/www.ikusi.com\/en\/success-stories\/creditaria-improves-work-efficiency-with-ikusi\/\" target=\"_self\" title=\"Creditaria improves work efficiency with Ikusi\">\n                                <\/a>\n                                <div class=\"card_header\">\n                                    <div class=\"card_title\">\n                                        Creditaria improves work efficiency with Ikusi                                    <\/div>\n                                <\/div>\n                                \n                                <div class=\"card_desc\">\n                                    Through JobCtrl, a tool integrated by Ikusi, Creditaria has measured employee work efficiency in recent years, enabling the company to offer a hybrid and remote work model.                                <\/div>\n                                <div class=\"card_meta\">\n                                    <div class=\"card_meta_l\">\n                                       \n                                    <\/div>\n                                    <div class=\"card_meta_r\">\n                                        Mexico                                    <\/div>\n                                <\/div>\n                                <div class=\"card_footer\">\n                                    <div class=\"card_footer_l\">\n                                                                                    <img decoding=\"async\" src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/logos-casos-7.png\" alt=\"\">\n                                                                            <\/div>\n                                    <div class=\"card_footer_r\">\n                                        <a class=\"btn_text\" href=\"https:\/\/www.ikusi.com\/en\/success-stories\/creditaria-improves-work-efficiency-with-ikusi\/\" target=\"_self\" title=\"Creditaria improves work efficiency with Ikusi\">\n                                            <span class=\"_pending_transation\">See more<\/span>\n                                            <span class=\"material-symbols-outlined\">arrow_forward<\/span>\n                                        <\/a>\n                                    <\/div>\t\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    \t\t\t<\/div>\n\n\t\t\t                <div class=\"content-center text-center marTopMin\">\n                    <a class=\"btn\" href=\"https:\/\/www.ikusi.com\/en\/success-stories\/\" target=\"\" title=\"More success stories\">\n                        <span>More success stories<\/span>\n                    <\/a>\n                <\/div>\n            \n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n<section class=\"floater modulo_fijo_section section_block bg_blanco marTop_grande marBot_grande\">\n\n     \n    \n<section class=\"floater section_block paralax_parent trigger_parent bg_blanco marTop_grande marBot_grande\">\n    <div class=\"spacer\" style=\"padding-top:0px\"><\/div>\n\n    \n    <div class=\"content_enlacesblogyprensa blogprensa\">\n\n        <div class=\"content-center\">\n\n            <div class=\"c_left\">\n                                    <h4 class=\"titulo_blog marBottomMin trigger_child anim_bottom_opacity animation_group\">\n                        The latest from our blog                    <\/h4>\n                \n                <div class=\"grid_articulos\">\n                    <div class=\"item_articulo trigger_child anim_bottom_opacity animation_group anim_delay_0\">\n\n    <div class=\"item_hoverable\">\n        <div class=\"item_imagen img_align_\">\n            <a class=\"item_href\" class=\"\" href=\"https:\/\/www.ikusi.com\/en\/blog\/digital-carbon-footprint-infrastructure-kpi\/\"> \n                <picture class=\"item_picture\"><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2026\/10\/Huella-de-carbono-IMG-1.png.webp\" alt=\"Digital Carbon Footprint as an Infrastructure KPI | IMG1\" title=\"Digital Carbon Footprint as an Infrastructure KPI | IMG1\" type=\"image\/webp\" ><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2026\/10\/Huella-de-carbono-IMG-1.png\" alt=\"Digital Carbon Footprint as an Infrastructure KPI | IMG1\" title=\"Digital Carbon Footprint as an Infrastructure KPI | IMG1\" ><img decoding=\"async\" width=\"\" height=\"\" src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2026\/10\/Huella-de-carbono-IMG-1.png\" alt=\"Digital Carbon Footprint as an Infrastructure KPI | IMG1\" title=\"Digital Carbon Footprint as an Infrastructure KPI | IMG1\"><\/picture>            <\/a>\n\n                            <div class=\"item_cat\">\n                    <a class=\"tagcat\" href=\"https:\/\/www.ikusi.com\/es\/category\/transformacion-de-las-empresas\/\">Transformaci\u00f3n de las empresas<\/a>                <\/div>\n\n                    <\/div>\n\n                 \n        <div class=\"item_content_wrapper padTopTin\">\n    \n        \n\n        <div class=\"item_content  \">\n            <a class=\"item_href\" href=\"https:\/\/www.ikusi.com\/en\/blog\/digital-carbon-footprint-infrastructure-kpi\/\"> \n                <div class=\"item_title\">\n                    Digital Carbon Footprint Under Control: When Sustainability Becomes an Infrastructure Metric                <\/div>\n                <div class=\"item_desc\">\n\n                                          \n                         <p>A company&#8217;s digital carbon footprint is the volume of greenhouse gas emissions generated by its technology infrastructure: networks, data centers, sites and devices. With data center electricity consumption projected to grow 26.4% in 2026, and new sustainability reporting requirements in force in Mexico, measuring these emissions has become a matter of infrastructure governance. Ikusi Green Carbon measures energy consumption and CO\u2082 emissions across technology infrastructure in real time, turning environmental impact into a strategic indicator for decision-making.<\/p>\n\n                                    <\/div>\n            <\/a>\n        <\/div>\n\n        \n                \n\n    <div class=\"item_meta\">\n\n        \n        \n        <div class=\"item_readmore\">\n            <a class=\"btn_text item_href\" href=\"https:\/\/www.ikusi.com\/en\/blog\/digital-carbon-footprint-infrastructure-kpi\/\" title=\"Read more\">\n                <span>Read more<\/span>\n                <span class=\"material-symbols-outlined\">arrow_forward<\/span>\n            <\/a>\n        <\/div>  \n\n        \n        \n    <\/div>\n\n            <\/div>\n    <\/div>\n        \n\n<\/div><div class=\"item_articulo trigger_child anim_bottom_opacity animation_group anim_delay_1\">\n\n    <div class=\"item_hoverable\">\n        <div class=\"item_imagen img_align_\">\n            <a class=\"item_href\" class=\"\" href=\"https:\/\/www.ikusi.com\/en\/blog\/blog-what-is-observability-guide-2026\/\"> \n                <picture class=\"item_picture\"><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2026\/10\/Observability.jpg.webp\" alt=\"What Is Observability? The Key Guide for Your Business | IMG1\" title=\"What Is Observability? The Key Guide for Your Business | IMG1\" type=\"image\/webp\" ><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2026\/10\/Observability.jpg\" alt=\"What Is Observability? The Key Guide for Your Business | IMG1\" title=\"What Is Observability? The Key Guide for Your Business | IMG1\" ><img decoding=\"async\" width=\"\" height=\"\" src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2026\/10\/Observability.jpg\" alt=\"What Is Observability? The Key Guide for Your Business | IMG1\" title=\"What Is Observability? The Key Guide for Your Business | IMG1\"><\/picture>            <\/a>\n\n                            <div class=\"item_cat\">\n                    <a class=\"tagcat\" href=\"https:\/\/www.ikusi.com\/en\/category\/digital-transformation\/\">Digital transformation<\/a>                <\/div>\n\n                    <\/div>\n\n                 \n        <div class=\"item_content_wrapper padTopTin\">\n    \n        \n\n        <div class=\"item_content  \">\n            <a class=\"item_href\" href=\"https:\/\/www.ikusi.com\/en\/blog\/blog-what-is-observability-guide-2026\/\"> \n                <div class=\"item_title\">\n                    Observability: The Key Concept Every Business Needs to Understand in 2026                <\/div>\n                <div class=\"item_desc\">\n\n                                          \n                         <p>Quick answer: Observability is the ability to understand what is happening inside an IT system based on what that system produces externally: its metrics, logs and traces. Traditional monitoring only alerts you once something has already failed. Observability lets you ask a system new questions and get answers, even about problems no one anticipated (CNCF, 2025). For companies in Latin America running more and more distributed and cloud-based applications, this clarity has become essential to keep growing without losing control. With Ikusi Observability, we help companies see clearly what is happening across their infrastructure, before it becomes a problem for their customers.<\/p>\n\n                                    <\/div>\n            <\/a>\n        <\/div>\n\n        \n                \n\n    <div class=\"item_meta\">\n\n        \n        \n        <div class=\"item_readmore\">\n            <a class=\"btn_text item_href\" href=\"https:\/\/www.ikusi.com\/en\/blog\/blog-what-is-observability-guide-2026\/\" title=\"Read more\">\n                <span>Read more<\/span>\n                <span class=\"material-symbols-outlined\">arrow_forward<\/span>\n            <\/a>\n        <\/div>  \n\n        \n        \n    <\/div>\n\n            <\/div>\n    <\/div>\n        \n\n<\/div>                <\/div>\n            <\/div>\n\n            <div class=\"c_right\">\n                                    <h4 class=\"titulo_salaprensa marBottomMin trigger_child anim_bottom_opacity animation_group\">\n                        News about Ikusi                    <\/h4>\n                \n                <div class=\"grid_prensa\">\n                                                <div class=\"item_prensa_short trigger_child anim_bottom_opacity animation_group anim_delay_0\">\n                                <div class=\"item_titulo\">\n                                    <a class=\"item_href\" href=\"https:\/\/www.ikusi.com\/en\/news\/ikusi-strengthens-its-presence-in-latin-america-at-cisco-connect-latam-2026-with-a-delegation-of-more-than-100-customers-and-technology-professionals\/\"> \n                                        Ikusi Strengthens Its Presence in Latin America at Cisco Connect LatAm 2026 with a Delegation of More Than 100 Customers and Technology Professionals                                    <\/a>\n                                <\/div>\n                                <div class=\"item_meta\">\n                                    <div class=\"item_date\">\n                                       October 1, 2026                                    <\/div>\n                                    <div class=\"item_cat\">\n                                                                            <\/div>  \n                                <\/div>\n                            <\/div>\n                                                        <div class=\"item_prensa_short trigger_child anim_bottom_opacity animation_group anim_delay_1\">\n                                <div class=\"item_titulo\">\n                                    <a class=\"item_href\" href=\"https:\/\/www.ikusi.com\/en\/news\/igac-selects-ikusi-to-strengthen-the-availability-and-security-of-its-nationwide-network\/\"> \n                                        IGAC selects Ikusi to strengthen the availability and security of its nationwide network                                    <\/a>\n                                <\/div>\n                                <div class=\"item_meta\">\n                                    <div class=\"item_date\">\n                                       September 21, 2026                                    <\/div>\n                                    <div class=\"item_cat\">\n                                                                            <\/div>  \n                                <\/div>\n                            <\/div>\n                                                        <div class=\"item_prensa_short trigger_child anim_bottom_opacity animation_group anim_delay_2\">\n                                <div class=\"item_titulo\">\n                                    <a class=\"item_href\" href=\"https:\/\/www.ikusi.com\/en\/news\/ikusi-shares-its-experience-in-end-to-end-project-and-operations-management-at-pmo-summit-america-andina-2026\/\"> \n                                        Ikusi Shares Its Experience in End-to-End Project and Operations Management at PMO Summit Am\u00e9rica Andina 2026                                    <\/a>\n                                <\/div>\n                                <div class=\"item_meta\">\n                                    <div class=\"item_date\">\n                                       September 10, 2026                                    <\/div>\n                                    <div class=\"item_cat\">\n                                                                            <\/div>  \n                                <\/div>\n                            <\/div>\n                                            <\/div>\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n<\/section>\n\n\n\n<section class=\"floater modulo_fijo_section section_block bg_gris marTop_grande marBot_ninguno\">\n\n     \n    \n\n\n<section class=\"floater section_block paralax_parent trigger_parent bg_gris marTop_grande marBot_grande\">\n\n\t\n\n\t\n\n\t<div class=\"content-center content_carrusel_ubicaciones trigger_child anim_bottom_opacity animation_group\">\n\n\t\t\t\t\n\n\t\t<div class=\"slider_carrusel_ubicaciones\">\n\t\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t\t<div class=\"item_content\">\n\t\t\t\t\t\t<p style=\"text-align: center;\"><span style=\"font-family: DIN Slab Pro Regular, serif; font-size: 24px;\">Contact us at: <a class=\"obf-mail\" href=\"mailto:&#109;&#101;&#120;&#105;&#99;&#111;&#64;&#105;&#107;&#117;&#115;&#105;&#46;&#99;&#111;&#109;\" data-email=\"mexico@ikusi.com\">&#109;&#101;&#120;&#105;&#99;&#111;&#64;&#105;&#107;&#117;&#115;&#105;&#46;&#99;&#111;&#109;<\/a><\/span><\/p>\n<table style=\"border-collapse: collapse; width: 100%;\">\n<tbody>\n<tr>\n<td style=\"width: 33.3333%; text-align: center;\"><span style=\"font-size: 28px;\">Mexico City:<\/span><\/p>\n<p><span style=\"font-size: 20px;\">+52 55 5663 8600<\/span><\/td>\n<td style=\"width: 33.3333%; text-align: center;\"><span style=\"font-size: 28px;\">Guadalajara:<\/span><\/p>\n<p><span style=\"font-size: 20px;\">+52 33 1199 8800<\/span><\/td>\n<td style=\"width: 33.3333%; text-align: center;\"><span style=\"font-size: 28px;\">Monterrey:<\/span><\/p>\n<p><span style=\"font-size: 20px;\">+52 81 8625 8200<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t\t<div class=\"item_content\">\n\t\t\t\t\t\t<p style=\"text-align: center;\"><span style=\"font-family: DIN Slab Pro Regular, serif; font-size: 24px;\">Contact us at: <a class=\"obf-mail\" href=\"mailto:&#99;&#111;&#108;&#111;&#109;&#98;&#105;&#97;&#64;&#105;&#107;&#117;&#115;&#105;&#46;&#99;&#111;&#109;\" data-email=\"colombia@ikusi.com\">&#99;&#111;&#108;&#111;&#109;&#98;&#105;&#97;&#64;&#105;&#107;&#117;&#115;&#105;&#46;&#99;&#111;&#109;<\/a><\/span><\/p>\n<table style=\"border-collapse: collapse; width: 100%;\">\n<tbody>\n<tr>\n<td style=\"width: 100%; text-align: center;\"><span style=\"font-size: 28px;\">Madrid<\/span><\/p>\n<p><span class=\"dig-1hicw9p1_4-1-0 dig-1hicw9p0_4-1-0 dig-ekabin0_4-1-0 dig-Theme-vis2023 dig-Theme-vis2023--dark dig-Mode--dark In-Theme-Provider\" style=\"font-size: 20px;\"> +34 918 30 59 87<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t\t<div class=\"item_content\">\n\t\t\t\t\t\t<p style=\"text-align: center;\"><span style=\"font-size: 24px; font-family: DIN Slab Pro Regular, serif;\">Contact us at: <a class=\"obf-mail\" href=\"mailto:&#101;&#115;&#112;&#97;&#110;&#97;&#64;&#105;&#107;&#117;&#115;&#105;&#46;&#99;&#111;&#109;\" data-email=\"espana@ikusi.com\">&#101;&#115;&#112;&#97;&#110;&#97;&#64;&#105;&#107;&#117;&#115;&#105;&#46;&#99;&#111;&#109;<\/a><\/span><\/p>\n<table style=\"border-collapse: collapse; width: 100%;\">\n<tbody>\n<tr>\n<td style=\"width: 33.3333%; text-align: center;\"><span style=\"font-size: 28px;\">Madrid<\/span><\/p>\n<p><span class=\"dig-1hicw9p1_4-1-0 dig-1hicw9p0_4-1-0 dig-ekabin0_4-1-0 dig-Theme-vis2023 dig-Theme-vis2023--dark dig-Mode--dark In-Theme-Provider\" style=\"font-size: 20px;\"> +34 918 30 59 87<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t\t<div class=\"item_content\">\n\t\t\t\t\t\t<p style=\"text-align: center;\"><span style=\"font-size: 24px; font-family: DIN Slab Pro Regular, serif;\">Contact us at: <a class=\"obf-mail\" href=\"mailto:&#105;&#107;&#117;&#115;&#105;&#64;&#105;&#107;&#117;&#115;&#105;&#46;&#99;&#111;&#109;\" data-email=\"ikusi@ikusi.com\">&#105;&#107;&#117;&#115;&#105;&#64;&#105;&#107;&#117;&#115;&#105;&#46;&#99;&#111;&#109;<\/a><\/span><\/p>\n<table style=\"border-collapse: collapse; width: 100%;\">\n<tbody>\n<tr>\n<td style=\"width: 33.3333%; text-align: center;\"><span style=\"font-size: 28px;\">Donostia &#8211; San Sebastian<\/span><\/p>\n<p><span style=\"font-family: DIN Slab Pro Regular, serif; font-size: 20px;\"> +34 943 448 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