{"id":18069,"date":"2025-06-03T23:11:32","date_gmt":"2025-06-03T23:11:32","guid":{"rendered":"https:\/\/www.ikusi.com\/services\/colaboracion\/contact-center-en-la-nube\/"},"modified":"2025-08-15T00:15:29","modified_gmt":"2025-08-15T00:15:29","slug":"cloud-contact-center","status":"publish","type":"page","link":"https:\/\/www.ikusi.com\/en\/services\/collaboration\/cloud-contact-center\/","title":{"rendered":"Cloud Contact Center"},"content":{"rendered":"\n<section class=\"floater content_image_text_header_wrapper section_block paralax_parent trigger_parent bg_blanco block_frst_item marTop_grande marBot_grande\">\n\n    <!--<div class=\"spacer\" style=\"padding-top:0px\"><\/div>-->\n\n    \n    \n        <div class=\"content_image_text align_leftimg content_image_text_header\">\n\n            <div class=\"c_left\">\n                <div class=\"c_content trigger_child anim_bottom_opacity animation_group\">\n                    <pre><strong>IKUSI<\/strong> COLLABORATION<\/pre>\n<h1>Cloud contact center<\/h1>\n<p>The new generation of cloud contact centers provides comprehensive, simple, and smooth management by connecting phone, email, chat, and social media to significantly improve customer experiences, creating fluid conversations across digital and voice channels.<\/p>\n<p>These centers\u2019 intuitive interfaces streamline and simplify issue resolution by agents, who are equipped with tools to talk, video chat, message, and search for content.<\/p>\n\n                                    <\/div>\n            <\/div>\n\n            <div class=\"c_right trigger_child animation_group anim_bottom_opacity anim_delay_1\">\n\n                \n                \n                \n                                            <div class=\"video_box\" id=\"videobox_9906027106\">\n                            <div class=\"media_wrap\">\n                                <div class=\"img_wrap\">\n                                    <picture class=\"item_picture\"><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/07\/ikusi-contact-center-en-la-nube-1000x563.webp\" alt=\"Ikusi Contact Center en la Nube\" title=\"Ikusi Contact Center en la Nube\" type=\"image\/webp\" ><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/07\/ikusi-contact-center-en-la-nube-1000x563.webp\" alt=\"Ikusi Contact Center en la Nube\" title=\"Ikusi Contact Center en la Nube\" ><img decoding=\"async\" width=\"\" height=\"\" src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/07\/ikusi-contact-center-en-la-nube-1000x563.webp\" alt=\"Ikusi Contact Center en la Nube\" title=\"Ikusi Contact Center en la Nube\"><\/picture>                                <\/div>\n                                <a title=\"Reproducir video\" href=\"#\" class=\"btn_video_bola trigger_video_view\" data-modal=\"textografico_video_modal_9906027106\">\n                                    <span class=\"play_icon\"><\/span> \n                                <\/a>\n                            <\/div>\n                        <\/div>\n                    \n                    \n                \n            <\/div>\n\n                            <div class=\"img_textura textura_layer_zback textura_align_rightcenter\">\n                    <load-svg data-pvelocity=\"1\" class=\"paralax_item textura_c_verde2\" src=\"https:\/\/www.ikusi.com\/wp-content\/themes\/ikusi2025\/images\/texturas\/colab_01.svg\"><\/load-svg>\n                <\/div>\n            \n        <\/div>\n\n    \n<\/section>\n\n\n<div class=\"modal\" id=\"textografico_video_modal_9906027106\">\n    <div class=\"modal-dialog\">\n        <div class=\"modal-content modal-video\">\n            <div class=\"modal_controls\">\n                <span class=\"trigger_close_modal material-symbols-outlined\">close<\/span>\n            <\/div>\n            <div class=\"modal-body py-8\">\n                <div class='embed-container' data-embed=\"\"><\/div>\n            <\/div>\n        <\/div>\n        <div class=\"modal_close_area trigger_close_modal\"><\/div>\n    <\/div>\n<\/div>\n\n\n\n\n\n<section class=\"floater section_block trigger_parent bg_gris\">\n\n     \n    <div class=\"spacer\" style=\"padding-top:px\"><\/div>\n\n    <div class=\"content-center\">\n\n        <div class=\"content_form_introduccion align_rightimg\">\n            <div class=\"c_left\">\n                <div class=\"c_content trigger_child anim_bottom_opacity animation_group\">\n                    <h2>Salesforce &amp; CRM<\/h2>\n<p>An additional advantage is the ability to integrate Salesforce and other CRM tools.<\/p>\n                <\/div>\n\n                \n\n                <div class=\"img_wrapper  marTopMed  img_changer\">\n\n                    <div class=\"img_changer_1 animation_group anim_left_opacity anim_delay_1\">\n                        <picture class=\"item_picture\"><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/contact-center-nube-1000x618.jpg.webp\" alt=\"Contact Center en la Nube Especialistas Ikusi\" title=\"Contact Center en la Nube Especialistas Ikusi\" type=\"image\/webp\" ><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/contact-center-nube-1000x618.jpg\" alt=\"Contact Center en la Nube Especialistas Ikusi\" title=\"Contact Center en la Nube Especialistas Ikusi\" ><img decoding=\"async\" width=\"\" height=\"\" src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/contact-center-nube-1000x618.jpg\" alt=\"Contact Center en la Nube Especialistas Ikusi\" title=\"Contact Center en la Nube Especialistas Ikusi\"><\/picture>                    <\/div>\n\n                    \n                        <div class=\"img_changer_2\">\n                            <picture class=\"item_picture\"><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/contact-center-nube-2-1000x653.jpg.webp\" alt=\"Contact Center en la Nube Especialistas Ikusi 2\" title=\"Contact Center en la Nube Especialistas Ikusi 2\" type=\"image\/webp\" ><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/contact-center-nube-2-1000x653.jpg\" alt=\"Contact Center en la Nube Especialistas Ikusi 2\" title=\"Contact Center en la Nube Especialistas Ikusi 2\" ><img decoding=\"async\" width=\"\" height=\"\" src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/contact-center-nube-2-1000x653.jpg\" alt=\"Contact Center en la Nube Especialistas Ikusi 2\" title=\"Contact Center en la Nube Especialistas Ikusi 2\"><\/picture>                        <\/div>\n\n                                        \n                <\/div>\n\n                         <\/div>\n            <div class=\"c_right animation_group anim_left_opacity anim_delay_2\">\n                <p class=\"title_2 \">\n                    Looking for a specialist in<br \/>\nCloud Contact Center?                <\/p>\n                \n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_6' ><div id='gf_6' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n                            <p class='gform_description'>Send us your information and we will contact you.<\/p>\n\t\t\t\t\t\t\t<p class='gform_required_legend'><\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_6' id='gform_6'  action='\/en\/wp-json\/wp\/v2\/pages\/18069#gf_6' data-formid='6' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_6' class='gform_fields top_label form_sublabel_above description_below'><div id=\"field_6_1\"  class=\"gfield gfield--type-text gfield_contains_required field_sublabel_above gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_6_1\"><label class='gfield_label gform-field-label' for='input_6_1' >Full name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_6_1' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/> <\/div><\/div><div id=\"field_6_4\"  class=\"gfield gfield--type-email gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_6_4\"><label class='gfield_label gform-field-label' for='input_6_4' >Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_4' id='input_6_4' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_6_5\"  class=\"gfield gfield--type-text field_sublabel_above gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_6_5\"><label class='gfield_label gform-field-label' for='input_6_5' >Company<\/label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_6_5' type='text' value='' class='large'      aria-invalid=\"false\"   \/> <\/div><\/div><div id=\"field_6_6\"  class=\"gfield gfield--type-phone gfield_contains_required field_sublabel_above gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_6_6\"><label class='gfield_label gform-field-label' for='input_6_6' >Phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_6' id='input_6_6' type='tel' value='' class='large'   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_6_7\"  class=\"gfield gfield--type-text gfield--width-full field_sublabel_above gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_6_7\"><label class='gfield_label gform-field-label' for='input_6_7' >Position<\/label><div class='ginput_container ginput_container_text'><input name='input_7' id='input_6_7' type='text' value='' class='large'      aria-invalid=\"false\"   \/> <\/div><\/div><div id=\"field_6_9\"  class=\"gfield gfield--type-textarea gfield_contains_required field_sublabel_above gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_6_9\"><label class='gfield_label gform-field-label' for='input_6_9' >Message<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_9' id='input_6_9' class='textarea large'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_6_10\"  class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent field_sublabel_above gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_6_10\"><legend class='gfield_label gform-field-label gfield_label_before_complex'  >Recibir informaci\u00f3n<\/legend><div class='ginput_container ginput_container_consent'><input name='input_10.1' id='input_6_10_1' type='checkbox' value='1'    aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_6_10_1' >I wish to receive information on Velatia products and services.<\/label><input type='hidden' name='input_10.2' value='I wish to receive information on Velatia products and services.' class='gform_hidden' \/><input type='hidden' name='input_10.3' value='3' class='gform_hidden' \/><\/div><\/fieldset><fieldset id=\"field_6_12\"  class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_6_12\"><legend class='gfield_label gform-field-label gfield_label_before_complex'  >Pol\u00edtica de privacidad<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_12.1' id='input_6_12_1' type='checkbox' value='1'   aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_6_12_1' >I confirm that I have read the privacy policy.<span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/label><input type='hidden' name='input_12.2' value='I confirm that I have read the privacy policy.' class='gform_hidden' \/><input type='hidden' name='input_12.3' value='3' class='gform_hidden' \/><\/div><\/fieldset><div id=\"field_6_13\"  class=\"gfield gfield--type-captcha gfield--width-full field_sublabel_above gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_6_13\"><label class='gfield_label gform-field-label' for='input_6_13' >CAPTCHA<\/label><div id='input_6_13' class='ginput_container ginput_recaptcha' data-sitekey='6Ld_bpMrAAAAACrOQplbK1Wh3uZ4CM8idmAl4fM7'  data-theme='light' data-tabindex='0'  data-badge=''><\/div><\/div><\/div><\/div>\n        <div class='gform_footer top_label'> <input type='submit' id='gform_submit_button_6' class='gform_button button' value='Send'  onclick='if(window[\"gf_submitting_6\"]){return false;}  if( !jQuery(\"#gform_6\")[0].checkValidity || jQuery(\"#gform_6\")[0].checkValidity()){window[\"gf_submitting_6\"]=true;}  ' onkeypress='if( event.keyCode == 13 ){ if(window[\"gf_submitting_6\"]){return false;} if( !jQuery(\"#gform_6\")[0].checkValidity || jQuery(\"#gform_6\")[0].checkValidity()){window[\"gf_submitting_6\"]=true;}  jQuery(\"#gform_6\").trigger(\"submit\",[true]); }' \/> <input type='hidden' name='gform_ajax' value='form_id=6&amp;title=&amp;description=1&amp;tabindex=0' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_6' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='6' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_6' value='WyJ7XCIxMC4xXCI6XCJjMGI3MWE2M2IxMTRmYWI4YTA5OTQxZjc3ZDBjN2EwMVwiLFwiMTAuMlwiOlwiMDY3M2Y5ZDg4NTBlZjcyODU4MDNhYThhZmQyMjk2NDlcIixcIjEwLjNcIjpcImRkMDc1NzkzYjk1YmUzMjk5YWIyYzk4YTJiZTEyMGQ3XCIsXCIxMi4xXCI6XCJjMGI3MWE2M2IxMTRmYWI4YTA5OTQxZjc3ZDBjN2EwMVwiLFwiMTIuMlwiOlwiMzliMTlhNmE0ZDdmYjEwZTkyZWFkMTVlYmRlMzQxNzVcIixcIjEyLjNcIjpcImRkMDc1NzkzYjk1YmUzMjk5YWIyYzk4YTJiZTEyMGQ3XCJ9IiwiODY4OTViYzljZTJkNjcwOGI0MzU4ZmM1Njc5MTc1ZDQiXQ==' \/>\n            <input type='hidden' class='gform_hidden' name='gform_target_page_number_6' id='gform_target_page_number_6' value='0' \/>\n            <input type='hidden' class='gform_hidden' name='gform_source_page_number_6' id='gform_source_page_number_6' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_6' id='gform_ajax_frame_6' title='This iframe contains the logic required to handle Ajax powered Gravity Forms.'><\/iframe>\n\t\t                <script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n gform.initializeOnLoaded( function() {gformInitSpinner( 6, 'https:\/\/www.ikusi.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_6').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_6');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_6').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_6').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_6').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_6').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/ jQuery(document).scrollTop(jQuery('#gform_wrapper_6').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_6').val();gformInitSpinner( 6, 'https:\/\/www.ikusi.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [6, current_page]);window['gf_submitting_6'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}setTimeout(function(){jQuery('#gform_wrapper_6').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_6').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [6]);window['gf_submitting_6'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_6').text());}, 50);}else{jQuery('#gform_6').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger('gform_post_render', [6, current_page]);} );} ); \n\/* ]]> *\/\n<\/script>\n            <\/div>\n        <\/div>\n        \n        \n    <\/div>\n\n<\/section>\n\n\n\n\n\n\n\n\n<section class=\"floater section_block  paralax_parent trigger_parent bg_blanco marTop_grande marBot_grande\">\n\n\t \n    <div class=\"spacer\" style=\"padding-top:px\"><\/div>\n\n    <div class=\"content-center\">\n\n    \t<div class=\"content_lista_cuadros lista_layout_cuadros align_rightimg\">\n\n    \t\t\n\t    \t\t<div class=\"simple_intro trigger_child anim_bottom_opacity animation_group\">\n\t    \t\t\t<h3 style=\"text-align: center;\">Benefits of the Cloud Contact Center<\/h3>\n\t    \t\t<\/div>\n\n\t    \t\n    \t\t<div class=\"c_left lista_columnas_2 trigger_child anim_bottom_opacity animation_group_list\">\n\n    \t\t\t<ul>\n<li><strong>Voice-activated IVR<\/strong> for quicker customer problem resolution.<\/li>\n<li><strong>Conversational voicebots<\/strong> that navigate interactions and channels freely.<\/li>\n<li><strong>AI-powered chatbots<\/strong> for customer self-service support.<\/li>\n<\/ul>\n    \t\t\t\n    \t\t<\/div>\n\n    \t\t\n    \t\t\t<div class=\"c_right\">\n\t                <div class=\"img_textura\">\n\t                    <load-svg data-pvelocity=\"2\" class=\"paralax_item textura_c_verde2 \" src=\"https:\/\/www.ikusi.com\/wp-content\/themes\/ikusi2025\/images\/texturas\/colab_01.svg\">\n\t                    <\/load-svg>\n                \t<\/div>\n                <\/div>\n\n\n                \t\t\n    \t<\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<section class=\"floater section_block  paralax_parent trigger_parent bg_blanco marTop_ninguno marBot_grande\">\n\n\t \n    <div class=\"spacer\" style=\"padding-top:px\"><\/div>\n\n    <div class=\"content-center\">\n\n    \t<div class=\"content_lista_cuadros lista_layout_barra align_leftimg\">\n\n    \t\t\n\t    \t\t<div class=\"simple_intro trigger_child anim_bottom_opacity animation_group\">\n\t    \t\t\t<h3 style=\"text-align: center;\">Challenges Addressed by this Solution<\/h3>\n\t    \t\t<\/div>\n\n\t    \t\n    \t\t<div class=\"c_left lista_columnas_3 trigger_child anim_bottom_opacity animation_group_list\">\n\n    \t\t\t<ul>\n<li><strong>Accelerates<\/strong> the omnichannel communication process demanded by customers.<\/li>\n<li><strong>Increases operational efficiency<\/strong> through task automation and AI for handling common inquiries.<\/li>\n<li><strong>Provides valuable insights<\/strong> into customer behavior and needs.<\/li>\n<li><strong>Supports team management<\/strong> and training by identifying improvement areas and suggesting solutions, enhancing agent well-being and professional development.<\/li>\n<\/ul>\n    \t\t\t\n    \t\t<\/div>\n\n    \t\t    \t\t\n    \t<\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<section class=\"floater section_block paralax_parent trigger_parent bg_blanco marTop_ninguno marBot_grande\">\n\n    \n    <div class=\"spacer\" style=\"padding-top:px\"><\/div>\n\n    <div class=\"content-center\">\n\n        <div class=\"content_conjunto_banners gutter_minSpace grid1 tgrid2 mgrid1\">\n\n            \n                \n\n                <div class=\"banner_item item_text_light width_l trigger_child anim_bottom_opacity animation_group\" >\n                    <div class=\"bg_image\">\n                         <picture class=\"item_picture\"><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/descarga-brochure-1000x550.jpg.webp\" alt=\"descarga-brochure-ikusi\" title=\"descarga-brochure\" type=\"image\/webp\" ><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/descarga-brochure-1000x550.jpg\" alt=\"descarga-brochure-ikusi\" title=\"descarga-brochure\" ><img decoding=\"async\" width=\"\" height=\"\" src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/descarga-brochure-1000x550.jpg\" alt=\"descarga-brochure-ikusi\" title=\"descarga-brochure\"><\/picture>                    <\/div>\n\n                    <div class=\"banner_content\">\n                        <h3 style=\"text-align: center;\">Discover more about Cloud Contact Center<\/h3>\n\n\n\n                        \n                        <a class=\"btn_text btn_download trigger_modal_view\" href=\"#\" target=\"_self\" title=\"Download brochure\" data-modal=\"banner_form_modal8335649554_1\">\n                            <span>Download brochure<\/span>\n                            <span class=\"material-symbols-outlined\">enable<\/span>\n                \n                        <\/a>\n\n\n                    <\/div>\n                <\/div>\n\n                    <\/div>\n\n    <\/div>\n\n<\/section>\n \n  \n        <div class=\"modal\" id=\"banner_form_modal8335649554_1\">\n\n            <div class=\"modal-dialog\">\n                <div class=\"modal-content width_tin\">\n                    <div class=\"modal_controls\">\n                        <span class=\"trigger_close_modal material-symbols-outlined\">close<\/span>\n                    <\/div>\n                    \n                    <div class=\"modal-body py-8\">\n                        \n                \n                        <div class='box01'>\n                            <h3 style=\"text-align: center;\">Discover more about Cloud Contact Center<\/h3>\n                             <script type=\"text\/javascript\">var gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,initializeOnLoaded:function(o){gform.domLoaded&&gform.scriptsLoaded?o():!gform.domLoaded&&gform.scriptsLoaded?window.addEventListener(\"DOMContentLoaded\",o):document.addEventListener(\"gform_main_scripts_loaded\",o)},hooks:{action:{},filter:{}},addAction:function(o,n,r,t){gform.addHook(\"action\",o,n,r,t)},addFilter:function(o,n,r,t){gform.addHook(\"filter\",o,n,r,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,n){gform.removeHook(\"action\",o,n)},removeFilter:function(o,n,r){gform.removeHook(\"filter\",o,n,r)},addHook:function(o,n,r,t,i){null==gform.hooks[o][n]&&(gform.hooks[o][n]=[]);var 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anim_bottom_opacity animation_group\">\n\t    \t\t\t<pre><b>CLOUD CONTACT CENTER <\/b>SOLUTIONS APPLIED TO TODAY'S WORLD<\/pre>\n<h3 style=\"text-align: center;\">Success Stories<\/h3>\n\t    \t\t<\/div>\n\t    \t\n\t\t\t<div class=\"grid_seleccionar_casos\">\n                \n\t\t\t\t                        <div class=\"card_caso trigger_child anim_bottom_opacity animation_group anim_delay_0\">\n                            <div class=\"card_cover\">\n                                <div class=\"bg_shadow\"><\/div>\n                                <div class=\"card_logo\">\n                                                                            <div class=\"icono_caso\">\n                                            <img decoding=\"async\" src=\"https:\/\/www.ikusi.com\/wp-content\/themes\/ikusi2025\/images\/iconos\/sectores\/infraestructuras.svg\" alt=\"\">\n                                        <\/div>\t\n                                    \n                                                                            <div class=\"titulo_logo\">\n                                            Critical Data Center Modernization for a Social Impact Organization                                        <\/div>\t\n                                                                    <\/div>\n                                <div class=\"img_wrapper\">\n                                    <picture class=\"item_picture\"><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/ONCE-1000x667.jpg.webp\" alt=\"\" title=\"ONCE\" type=\"image\/webp\" ><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/ONCE-1000x667.jpg\" alt=\"\" title=\"ONCE\" ><img decoding=\"async\" width=\"\" height=\"\" src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/06\/ONCE-1000x667.jpg\" alt=\"\" title=\"ONCE\"><\/picture>                                <\/div>\n                            <\/div>\n                            <div class=\"card_content\">\n                                <a class=\"card_link_full\" href=\"https:\/\/www.ikusi.com\/en\/success-stories\/critical-data-center-modernization-for-a-social-impact-organization\/\" target=\"_self\" title=\"Critical Data Center Modernization for a Social Impact Organization\">\n                                <\/a>\n                                <div class=\"card_header\">\n                                    <div class=\"card_title\">\n                                        Critical Data Center Modernization for a Social Impact Organization                                    <\/div>\n                                <\/div>\n                                \n                                <div class=\"card_desc\">\n                                    The organization evolves its critical data center, essential for daily lottery operations and nationwide connectivity, using Cisco ACI technology. This enables automated operations, integration of modern architectures, and cost optimization in a highly demanding environment.                                <\/div>\n                                <div class=\"card_meta\">\n                                    <div class=\"card_meta_l\">\n                                       \n                                    <\/div>\n                                    <div class=\"card_meta_r\">\n                                        Spain                                    <\/div>\n                                <\/div>\n                                <div class=\"card_footer\">\n                                    <div class=\"card_footer_l\">\n                                                                                    <div class=\"icono_caso\">\n                                                <img decoding=\"async\" src=\"https:\/\/www.ikusi.com\/wp-content\/themes\/ikusi2025\/images\/iconos\/sectores\/infraestructuras.svg\" alt=\"\">\n                                            <\/div>\t\n                                                                            <\/div>\n                                    <div class=\"card_footer_r\">\n                                        <a class=\"btn_text\" href=\"https:\/\/www.ikusi.com\/en\/success-stories\/critical-data-center-modernization-for-a-social-impact-organization\/\" target=\"_self\" title=\"Critical Data Center Modernization for a Social Impact Organization\">\n                                            <span class=\"_pending_transation\">See more<\/span>\n                                            <span class=\"material-symbols-outlined\">arrow_forward<\/span>\n                                        <\/a>\n                                    <\/div>\t\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    \t\t\t<\/div>\n\n\t\t\t             <div class=\"content-center text-center marTopMin\">\n                <a class=\"btn\" href=\"https:\/\/www.ikusi.com\/en\/success-stories\/\" target=\"_self\" title=\"More success stories\">\n                    <span>More success stories<\/span>\n                <\/a>\n            <\/div>\n            \n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n<section class=\"floater modulo_fijo_section section_block bg_blanco marTop_grande marBot_grande\">\n\n     \n    \n<section class=\"floater  section_block paralax_parent trigger_parent bg_  marTop_ marBot_\">\n\n    <!--<div class=\"spacer\" style=\"padding-top:0px\"><\/div>-->\n\n    \n        <div class=\"content-center\">\n    \n        <div class=\"content_image_text align_leftimg \">\n\n            <div class=\"c_left\">\n                <div class=\"c_content trigger_child anim_bottom_opacity animation_group\">\n                    <h2>Why Ikusi?<\/h2>\n<p>Our products and services involve personalized attention through our unified operations center, which provides proactive monitoring, support and management of network, cybersecurity and IT infrastructures.<\/p>\n\n                                        <div class=\"btn_group\">\n                                                    <a class=\"btn\" href=\"https:\/\/www.ikusi.com\/sobre-ikusi\/por-que-ikusi\/\" target=\"_self\" title=\"Value Added\">\n                                <span>Value Added<\/span>\n                            <\/a>\n                        \n                                                    <a class=\"btn_text\" href=\"https:\/\/www.ikusi.com\/contacto\/\" target=\"_self\" title=\"Contact us at\">\n                                <span>Contact us at<\/span>\n                                <span class=\"material-symbols-outlined\">arrow_forward<\/span>\n                            <\/a>\n                                            <\/div>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"c_right trigger_child 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srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/05\/ikusi-desplegamos-redes-sectores-altamente-competitivos-1000x563.jpg\" alt=\"Desplegamos redes en sectores altamente competitivos\" title=\"Desplegamos redes en sectores altamente competitivos\" ><img decoding=\"async\" width=\"\" height=\"\" src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2025\/05\/ikusi-desplegamos-redes-sectores-altamente-competitivos-1000x563.jpg\" alt=\"Desplegamos redes en sectores altamente competitivos\" title=\"Desplegamos redes en sectores altamente competitivos\"><\/picture>                        <\/div>\n                                            <\/div>\n\n                \n            <\/div>\n\n            \n        <\/div>\n\n        <\/div>\n    \n<\/section>\n\n<\/section>\n\n\n\n<section class=\"floater modulo_fijo_section section_block bg_gris marTop_grande marBot_grande\">\n\n     \n    \n\n<section class=\"floater section_block paralax_parent trigger_parent bg_gris marTop_grande marBot_grande\">\n\n    <div class=\"spacer\" style=\"padding-top:px\"><\/div>\n\n       \n\n    <div class=\"content_lista_banderas\">\n\n         \n         <div class=\"content-center\">\n\n            <div class=\"c_left\">\n                <div class=\"c_content trigger_child anim_bottom_opacity animation_group\">\n                    <h3>Specialized Projects<\/h3>\n<p>At Ikusi, we deploy services and solutions to streamline operations, boost profitability, and enhance sustainability across multiple strategic sectors<\/p>\n\n                    \n\n                        <div class=\"btn_group marTopMin\">\n                                                            <a class=\"btn\" href=\"https:\/\/www.ikusi.com\/en\/sectors\/\" target=\"_self\" title=\"Go to sectors\">\n                                    <span>Go to sectors<\/span>\n                                <\/a>\n\n\n                            \n                                                    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href=\"https:\/\/www.ikusi.com\/en\/sectors\/public-administration\/\">Public Administration<\/a><\/li>\n<li><a href=\"https:\/\/www.ikusi.com\/en\/sectors\/large-infrastructure\/\">Infrastructure Operators<\/a><\/li>\n<\/ul>\n                <\/div>\n                \n               \n            <\/div>\n\n           \n        <\/div>\n\n    <\/div>\n\n\n<\/section><\/section>\n\n\n\n<section class=\"floater modulo_fijo_section section_block bg_blanco marTop_grande marBot_grande\">\n\n     \n    \n<section class=\"floater section_block paralax_parent trigger_parent bg_blanco marTop_grande marBot_grande\">\n    <div class=\"spacer\" style=\"padding-top:0px\"><\/div>\n\n    \n    <div class=\"content_enlacesblogyprensa blogprensa\">\n\n        <div class=\"content-center\">\n\n            <div class=\"c_left\">\n                                    <h4 class=\"titulo_blog marBottomMin trigger_child anim_bottom_opacity animation_group\">\n                        The latest from our blog                    <\/h4>\n                \n                <div class=\"grid_articulos\">\n                    <div class=\"item_articulo trigger_child anim_bottom_opacity animation_group anim_delay_0\">\n\n    <div class=\"item_hoverable\">\n        <div class=\"item_imagen img_align_\">\n            <a class=\"item_href\" class=\"\" href=\"https:\/\/www.ikusi.com\/en\/blog\/industry-tecnology-business-competitiveness-spain\/\"> \n                <picture class=\"item_picture\"><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2026\/04\/Javier_Aguilera_2023.jpg.webp\" alt=\"\" title=\"Javier_Aguilera_2023\" type=\"image\/webp\" ><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2026\/04\/Javier_Aguilera_2023.jpg\" alt=\"\" title=\"Javier_Aguilera_2023\" ><img decoding=\"async\" width=\"\" height=\"\" src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2026\/04\/Javier_Aguilera_2023.jpg\" alt=\"\" title=\"Javier_Aguilera_2023\"><\/picture>            <\/a>\n\n                            <div class=\"item_cat\">\n                    <a class=\"tagcat\" href=\"https:\/\/www.ikusi.com\/en\/category\/interview\/\">Interview<\/a>                <\/div>\n\n                    <\/div>\n\n                 \n        <div class=\"item_content_wrapper padTopTin\">\n    \n        \n\n        <div class=\"item_content  \">\n            <a class=\"item_href\" href=\"https:\/\/www.ikusi.com\/en\/blog\/industry-tecnology-business-competitiveness-spain\/\"> \n                <div class=\"item_title\">\n                    Industry and Technology: An Alliance for the Competitiveness of Spanish Businesses                <\/div>\n                <div class=\"item_desc\">\n\n                                          \n                         <p>Javier Aguilera, Managing Director of Ikusi Spain Stating that industry is going through a period of transformation is nothing new. [&hellip;]<\/p>\n\n                                    <\/div>\n            <\/a>\n        <\/div>\n\n        \n                \n\n    <div class=\"item_meta\">\n\n        \n        \n        <div class=\"item_readmore\">\n            <a class=\"btn_text item_href\" href=\"https:\/\/www.ikusi.com\/en\/blog\/industry-tecnology-business-competitiveness-spain\/\" title=\"Read more\">\n                <span>Read more<\/span>\n                <span class=\"material-symbols-outlined\">arrow_forward<\/span>\n            <\/a>\n        <\/div>  \n\n        \n        \n    <\/div>\n\n            <\/div>\n    <\/div>\n        \n\n<\/div><div class=\"item_articulo trigger_child anim_bottom_opacity animation_group anim_delay_1\">\n\n    <div class=\"item_hoverable\">\n        <div class=\"item_imagen img_align_\">\n            <a class=\"item_href\" class=\"\" href=\"https:\/\/www.ikusi.com\/en\/digital-cultural-transformation-ikusi\/\"> \n                <picture class=\"item_picture\"><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2026\/04\/79F69111-FE5B-49D7-A981-BCE9FAF8CD64.jpg.webp\" alt=\"\" title=\"79F69111-FE5B-49D7-A981-BCE9FAF8CD64\" type=\"image\/webp\" ><source srcset=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2026\/04\/79F69111-FE5B-49D7-A981-BCE9FAF8CD64.jpg\" alt=\"\" title=\"79F69111-FE5B-49D7-A981-BCE9FAF8CD64\" ><img decoding=\"async\" width=\"\" height=\"\" src=\"https:\/\/www.ikusi.com\/wp-content\/uploads\/2026\/04\/79F69111-FE5B-49D7-A981-BCE9FAF8CD64.jpg\" alt=\"\" title=\"79F69111-FE5B-49D7-A981-BCE9FAF8CD64\"><\/picture>            <\/a>\n\n                            <div class=\"item_cat\">\n                    <a class=\"tagcat\" href=\"https:\/\/www.ikusi.com\/mx\/category\/sin-categoria\/\">Sin categor\u00eda<\/a>                <\/div>\n\n                    <\/div>\n\n                 \n        <div class=\"item_content_wrapper padTopTin\">\n    \n        \n\n        <div class=\"item_content  \">\n            <a class=\"item_href\" href=\"https:\/\/www.ikusi.com\/en\/digital-cultural-transformation-ikusi\/\"> \n                <div class=\"item_title\">\n                    Ikusi at the \u201cDigitalising Development\u201d event organised by OPE Consultores                <\/div>\n                <div class=\"item_desc\">\n\n                                          \n                         <p>Aitor Ardanza, Ikusi\u2019s Director of Human Capital, took part last April 16 in the \u201cDigitalising Development\u201d event organised by OPE [&hellip;]<\/p>\n\n                                    <\/div>\n            <\/a>\n        <\/div>\n\n        \n                \n\n    <div class=\"item_meta\">\n\n        \n        \n        <div class=\"item_readmore\">\n            <a class=\"btn_text item_href\" href=\"https:\/\/www.ikusi.com\/en\/digital-cultural-transformation-ikusi\/\" title=\"Read more\">\n                <span>Read more<\/span>\n                <span class=\"material-symbols-outlined\">arrow_forward<\/span>\n            <\/a>\n        <\/div>  \n\n        \n        \n    <\/div>\n\n            <\/div>\n    <\/div>\n        \n\n<\/div>                <\/div>\n            <\/div>\n\n            <div class=\"c_right\">\n                                    <h4 class=\"titulo_salaprensa marBottomMin trigger_child anim_bottom_opacity animation_group\">\n                        News about Ikusi                    <\/h4>\n                \n                <div class=\"grid_prensa\">\n                                                <div class=\"item_prensa_short trigger_child anim_bottom_opacity animation_group anim_delay_0\">\n                                <div class=\"item_titulo\">\n                                    <a class=\"item_href\" href=\"https:\/\/www.ikusi.com\/en\/news\/ikusi-at-cisco-americas-partner-executive-exchange\/\"> \n                                        Ikusi at\u00a0Cisco Americas Partner Executive Exchange                                    <\/a>\n                                <\/div>\n                                <div class=\"item_meta\">\n                                    <div class=\"item_date\">\n                                       April 17, 2026                                    <\/div>\n                                    <div class=\"item_cat\">\n                                                                            <\/div>  \n                                <\/div>\n                            <\/div>\n                                                        <div class=\"item_prensa_short trigger_child anim_bottom_opacity animation_group anim_delay_1\">\n                                <div class=\"item_titulo\">\n                                    <a class=\"item_href\" href=\"https:\/\/www.ikusi.com\/en\/actualidad\/asset-digitalization-monterrey-ikusi\/\"> \n                                        Monterrey positions itself in the race for enterprise asset digitalization                                    <\/a>\n                                <\/div>\n                                <div class=\"item_meta\">\n                                    <div class=\"item_date\">\n                                       March 31, 2026                                    <\/div>\n                                    <div class=\"item_cat\">\n                                                                            <\/div>  \n                                <\/div>\n                            <\/div>\n                                                        <div class=\"item_prensa_short trigger_child anim_bottom_opacity animation_group anim_delay_2\">\n                                <div class=\"item_titulo\">\n                                    <a class=\"item_href\" href=\"https:\/\/www.ikusi.com\/en\/news\/ikusi-money-expo-mexico-2026-sector-financiero\/\"> \n                                        Ikusi presented its value proposition for the financial sector at Money Expo Mexico 2026                                    <\/a>\n                                <\/div>\n                                <div class=\"item_meta\">\n                                    <div class=\"item_date\">\n                                       February 19, 2026                                    <\/div>\n                                    <div class=\"item_cat\">\n                                                                            <\/div>  \n                                <\/div>\n                            <\/div>\n                                            <\/div>\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n<\/section>\n\n\n\n\n\n<section class=\"floater section_block paralax_parent trigger_parent bg_blanco marTop_chico marBot_grande\">\n\n\t<div class=\"spacer\" style=\"padding-top:px\"><\/div>\n\n\t\n\n\t<div class=\"content-center\">\n\n\t\t\n\t\t<div class=\"content_faqs \">\n\n\t\t\t\n\t    \t\t<div class=\"simple_intro trigger_child anim_bottom_opacity animation_group\">\n\t    \t\t\t<h3 style=\"text-align: center;\">Frequently Asked Questions<\/h3>\n\t    \t\t<\/div>\n\n\t    \t\n\t    \t<div class=\"accord a01\">\n\t    \t\t\n\t\t\t\t\t<div class=\"faq_item accordion_item item trigger_child anim_bottom_opacity animation_group anim_delay_1\">\n\t\t\t\t\t\t<div class=\"title\">\n\t\t\t\t\t\t\t<p><span class=\"faq_number\">01<\/span><span>What do I need to start using the service? Do I need to buy equipment or infrastructure?<\/span><\/p>\n\t\t\t\t\t\t\t<a class=\"btnAccord\"><span class=\"iPlus\"><\/a>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\tYou only need an internet connection and basic devices like computers or IP phones. No need to buy servers or install complex systems. We can help you obtain the equipment if necessary.\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"faq_item accordion_item item trigger_child anim_bottom_opacity animation_group anim_delay_2\">\n\t\t\t\t\t\t<div class=\"title\">\n\t\t\t\t\t\t\t<p><span class=\"faq_number\">02<\/span><span>Can I handle calls, chats, or emails from anywhere?<\/span><\/p>\n\t\t\t\t\t\t\t<a class=\"btnAccord\"><span class=\"iPlus\"><\/a>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\tYes, as long as you have an internet connection. You can work from an office, from home, or on the go. Your team can connect using computers or even mobile devices, depending on the plan.\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"faq_item accordion_item item trigger_child anim_bottom_opacity animation_group anim_delay_3\">\n\t\t\t\t\t\t<div class=\"title\">\n\t\t\t\t\t\t\t<p><span class=\"faq_number\">03<\/span><span>What tools are included to improve customer service?<\/span><\/p>\n\t\t\t\t\t\t\t<a class=\"btnAccord\"><span class=\"iPlus\"><\/a>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\tIt includes features such as: (1) Call recording, (2) Automatic interaction routing (calls, chats, etc.), (3) Quick or automated responses, (4) Team performance reports and statistics, (5) Chatbot or virtual assistant integration.\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"faq_item accordion_item item trigger_child anim_bottom_opacity animation_group anim_delay_4\">\n\t\t\t\t\t\t<div class=\"title\">\n\t\t\t\t\t\t\t<p><span class=\"faq_number\">04<\/span><span>Can it integrate with my current CRM or customer database?<\/span><\/p>\n\t\t\t\t\t\t\t<a class=\"btnAccord\"><span class=\"iPlus\"><\/a>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\tYes. We can integrate the Contact Center with many CRM systems so you can access history and data without switching platforms.\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"faq_item accordion_item item trigger_child anim_bottom_opacity animation_group anim_delay_5\">\n\t\t\t\t\t\t<div class=\"title\">\n\t\t\t\t\t\t\t<p><span class=\"faq_number\">05<\/span><span>How do you help if there\u2019s a technical problem or service interruption?<\/span><\/p>\n\t\t\t\t\t\t\t<a class=\"btnAccord\"><span class=\"iPlus\"><\/a>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\tWe offer specialized technical support in Spanish, with varying support levels depending on your plan. We monitor the service in real-time and are available to assist when needed.\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t    \t<\/div>\n\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/section>\n\n\n\n<section class=\"floater section_block paralax_parent trigger_parent bg_gris marTop_mediano marBot_grande\">\n\n\t<div class=\"spacer\" style=\"padding-top:px\"><\/div>\n\n\t\n\n\t<div class=\"content-center\">\n\n\t\t\n\t\t\t<div class=\"content-center width_med marBottomMin intro_cuadriculaimagenes trigger_child anim_bottom_opacity animation_group\">\n\t\t\t\t<h3 style=\"text-align: center;\">Other services that may interest you<\/h3>\n\t\t\t<\/div>\n\n\t\t\n\t\t<div class=\"content_cuadriculaimagenes\">\n\n\t\t\t<div class=\"gird_cuadricula gutter_minSpace grid3 tgrid2 mgrid1 smgrid1  grid_cuadricula_outer\">\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\n\n\n\n\n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"item_cuadricula item_cuadricula_layout_outer trigger_child anim_bottom_opacity animation_group anim_delay_0\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"item_content noimage\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"item_title\">\n\t\t\t\t\t\t\t\t\tCloud Telephony and Collaboration\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"item_desc\">\n\t\t\t\t\t\t\t\t\tIkusi\u2019s cloud collaboration technology is based on the Webex Meeting and Webex Teams platforms, accessible from various mobile devices, facilitating collaboration from anywhere. This eliminates geographical barriers for work teams and fosters closer communication through collaborative tools tailored to new professional dynamics.\t\t\t\t\t\t\t\t<\/div>\n\n\n\n\t\t\t\t\t\t\t\n\t                        \n\t                            \n\t\t                        \t\t                        \t<a class=\"btn_text\" href=\"https:\/\/www.ikusi.com\/en\/services\/collaboration\/cloud-telephony-and-collaboration\/\" target=\"_self\" title=\"See more\">\n\t\t\t\t                        <span>See more<\/span>\n\t\t\t\t                        <span class=\"material-symbols-outlined\">arrow_forward<\/span>\n\t\t\t\t                    <\/a>\n\n\t\t\t\t                <\/div>\n\n\t\t                        \n\t\t                    \t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"item_cuadricula item_cuadricula_layout_outer trigger_child anim_bottom_opacity animation_group anim_delay_1\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"item_content noimage\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"item_title\">\n\t\t\t\t\t\t\t\t\tCloud contact center\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"item_desc\">\n\t\t\t\t\t\t\t\t\tThe new generation of cloud contact centers provides comprehensive, simple, and smooth management by connecting phone, email, chat, and social media to significantly improve customer experiences, creating fluid conversations across digital and voice channels.\t\t\t\t\t\t\t\t<\/div>\n\n\n\n\t\t\t\t\t\t\t\n\t                        \n\t                            \n\t\t                        \t\t                        \t<a class=\"btn_text\" href=\"https:\/\/www.ikusi.com\/en\/services\/collaboration\/cloud-contact-center\/\" target=\"_self\" title=\"See more\">\n\t\t\t\t                        <span>See more<\/span>\n\t\t\t\t                        <span class=\"material-symbols-outlined\">arrow_forward<\/span>\n\t\t\t\t                    <\/a>\n\n\t\t\t\t                <\/div>\n\n\t\t                        \n\t\t                    \t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"item_cuadricula item_cuadricula_layout_outer trigger_child anim_bottom_opacity animation_group anim_delay_2\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"item_content noimage\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"item_title\">\n\t\t\t\t\t\t\t\t\tAnti-Fraud Protection\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"item_desc\">\n\t\t\t\t\t\t\t\t\tIkusi\u2019s advanced phone protection service identifies and blocks calls made for purposes of fraud, extortion, identity theft, phone hijacking, or disruption and\/or saturation of the telephone network.\t\t\t\t\t\t\t\t<\/div>\n\n\n\n\t\t\t\t\t\t\t\n\t                        \n\t                            \n\t\t                        \t\t                        \t<a class=\"btn_text\" href=\"https:\/\/www.ikusi.com\/en\/services\/collaboration\/anti-fraud-protection\/\" target=\"_self\" title=\"See more\">\n\t\t\t\t                        <span>See more<\/span>\n\t\t\t\t                        <span class=\"material-symbols-outlined\">arrow_forward<\/span>\n\t\t\t\t                    <\/a>\n\n\t\t\t\t                <\/div>\n\n\t\t                        \n\t\t                    \t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"item_cuadricula item_cuadricula_layout_outer trigger_child anim_bottom_opacity animation_group anim_delay_3\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"item_content noimage\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"item_title\">\n\t\t\t\t\t\t\t\t\tWorkforce Performance Analytics\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"item_desc\">\n\t\t\t\t\t\t\t\t\tThe Workforce Efficiency Monitoring service helps identify, measure, and analyze employee activities\u2014whether performed in the office or remotely. It provides management with reports on employee performance and project progress and compliance.\t\t\t\t\t\t\t\t<\/div>\n\n\n\n\t\t\t\t\t\t\t\n\t                        \n\t                            \n\t\t                        \t\t                        \t<a class=\"btn_text\" href=\"https:\/\/www.ikusi.com\/en\/services\/collaboration\/workforce-performance-analytics\/\" target=\"_self\" title=\"See more\">\n\t\t\t\t                        <span>See more<\/span>\n\t\t\t\t                        <span class=\"material-symbols-outlined\">arrow_forward<\/span>\n\t\t\t\t                    <\/a>\n\n\t\t\t\t                <\/div>\n\n\t\t                        \n\t\t                    \t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"item_cuadricula item_cuadricula_layout_outer trigger_child anim_bottom_opacity animation_group anim_delay_4\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"item_content noimage\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"item_title\">\n\t\t\t\t\t\t\t\t\tIT Asset Management Analytics\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"item_desc\">\n\t\t\t\t\t\t\t\t\tThe IT Asset Management (ITAM) service continuously analyzes IT assets to provide visibility into resource inventory, usage, and related expenditures\u2014aimed at achieving better financial control and efficiency.\t\t\t\t\t\t\t\t<\/div>\n\n\n\n\t\t\t\t\t\t\t\n\t                        \n\t                            \n\t\t                        \t\t                        \t<a class=\"btn_text\" href=\"https:\/\/www.ikusi.com\/en\/services\/collaboration\/it-asset-management-analytics\/\" target=\"_self\" title=\"See more\">\n\t\t\t\t                        <span>See more<\/span>\n\t\t\t\t                        <span class=\"material-symbols-outlined\">arrow_forward<\/span>\n\t\t\t\t                    <\/a>\n\n\t\t\t\t                <\/div>\n\n\t\t                        \n\t\t                    \t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":881,"parent":18046,"menu_order":32,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18069","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - 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