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Total Visibility: Advanced Observability for High Technological Demand Environments.

Thirty-four operators and nine specialists were integrated. Currently, more than 1,000 monitoring alerts are generated per month, and more than 1,000 communication flows have been configured at the client’s request. Over the course of the contract, more than 90 application integrations will be implemented, in addition to the implementation of eight dashboards and a Balanced Score Card.

Client Need

A government institution requiring a comprehensive monitoring infrastructure upgrade to achieve greater operational visibility, reduce incident response times, and ensure proactive management of its critical systems.

Service

Managed Monitoring and Management Services.

Objetive

Provide managed monitoring and management services, replacing existing tools with state-of-the-art technological solutions that allow for more efficient and centralized oversight.

Soluciones aplicadas al mundo actual

Casos de éxito

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