Smishing, Vishing, and Account Takeover Protection

Our Phone Protection service is designed to safeguard your company and users from phone fraud and suspicious calls. It detects and blocks identity theft attempts, vishing, smishing, extortion, nuisance calls, induced fraud, and attacks such as SIM cloning or code interception.

It also automatically blocks suspicious numbers through our BlackNumbers list and verifies the origin of calls using SIP e-Sign digital signature technology (requires an additional license), ensuring robust and reliable protection.

We protect both your company and your customers:
(1) For your company: We block fraudulent calls targeting your switchboard, contact center, or even employees’ mobile phones through our VoiSek Truster app. We also prevent third parties from using your number to impersonate your brand, protecting your corporate identity and customer trust.
(2) For your customers: We integrate anti-fraud features into your mobile app via our SDK, enabling clear alerts for suspicious messages or calls. This protects customers from identity theft via fake communications.

Note: To protect your customers, our technology must be integrated into your mobile app. This is reviewed as part of the Anti-Fraud Shield license.

Yes, absolutely. We provide comprehensive security to protect both your and your users’ information.

Our measures include: (1) Advanced encryption (TLS, AES-256) to secure all communications. (2) Compliance with regulations such as GDPR, LGPD, and other privacy laws. (3) Anonymous mobile data to protect user identity. (4) Restricted access to authorized personnel only. (5) High availability and 1+1 backup through SIP e-Sign technology and anti-fraud APIs.

No. Our service adapts to your existing infrastructure without requiring any changes. We integrate easily with: (1) IP PBXs, gateways, or SBCs, whether on-premises or cloud-based. (2) Collaboration platforms like Cisco Webex Calling, Microsoft Teams, Genesys, or Avaya. (3) Cloud services such as AWS, Google Cloud, and Azure. (4) Mobile apps via our SDK for Android and iOS.

Technical considerations: (1) Advanced features like SIP e-Sign® require a standard SIP trunk. (2) SDK integration in your mobile app takes 30 to 90 days, including quality testing.

The platform generates real-time alerts and detailed reports on calls and potential fraud attempts. Our service offers: (1) Real-time dashboard: See blocked calls, fraud attempts, and other relevant activity from the last 24 hours. (2) Historical reports: Analyze trends and measure outcomes, such as up to 90% reduction in vishing. (3) Custom alerts: Receive push notifications or in-app alerts for suspicious or verified legitimate calls. (4) API integration: Connect with other systems to automatically block suspicious transactions. (5) Automated actions: Divert suspicious calls to a verification IVR, silently block numbers, or notify the end user directly.
Note: Some advanced features depend on the licensing plan contracted.