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IKUSI COLLABORATION

Telephony and Collaboration through Unified Communications

Ikusi’s cloud collaboration technology is based on the Webex Meeting and Webex Teams platforms, accessible from various mobile devices, facilitating collaboration from anywhere. This eliminates geographical barriers for work teams and fosters closer communication through collaborative tools tailored to new professional dynamics.

These applications feature customizable platforms, integrated calling and continuous workspaces, and a high level of security with encrypted information.

Special services for developing

Added to this are special services for developing cloud collaboration ecosystems and managed services from Ikusi ONCE, making it a comprehensive collaboration solution.

Looking for a specialist in
Cloud Telephony and Collaboration?

Send us your information and we will contact you.

Benefits of Unified Communications

  • High platform availability.
  • Group creation.
  • Chat, file sharing, and meetings in one place.
  • Easy application deployment.
  • Simple guest access.

Challenges Addressed by Unified Communications

  • Organizations can enjoy telephony, enterprise messaging, and virtual meetings in one app, on any device.
  • No large investments or complex integrations are required, as Ikusi provides the service via public cloud infrastructure.
CLOUD TELEPHONY AND COLLABORATION SOLUTIONS APPLIED TO TODAY'S WORLD

Success Stories

Technological Evolution of the Contact Center with Cisco 12
The company modernizes its telephony and customer service infrastructure with Cisco 12, unifying platforms and expanding capabilities.
España
One of Europe’s leading fashion retailers.
A leading fashion retailer in Europe deploys advanced network infrastructure to ensure uninterrupted and secure logistics operations. The project enhances connectivity for robots, picking machines, and offices, optimizing warehouse efficiency.
Global
Communications company specializing in system integration.
The client deploys a secure, scalable Cloud CX platform to manage its multilingual Contact Center in Europe. The solution enhances operational agility and improves customer satisfaction through advanced integrations and API usage.
España

Why Ikusi?

Our products and services involve personalized attention through our unified operations center, which provides proactive monitoring, support and management of network, cybersecurity and IT infrastructures.

Specialized Projects

At Ikusi, we deploy services and solutions to streamline operations, boost profitability, and enhance sustainability across multiple strategic sectors

Frequently Asked Questions

01What does the cloud telephony and collaboration service include?

It includes the ability to make and receive calls from any device (computer, phone, tablet), video calls, instant messaging, virtual meetings, and tools to share files or screens—all from a single cloud platform.

02Can I make and receive calls from my computer or mobile phone?

Yes. You can use the app from any internet-connected device, even through your Chrome browser.

03Is it compatible with other market collaboration platforms?

Yes, our service is compatible with major tools such as Microsoft Teams, Outlook, Google Calendar, and more.

04How secure is this service? Does it protect my calls and data?

Very secure. All data is encrypted, meaning no one can intercept your calls or messages. We comply with international security standards.

05Do I need to replace my current phones or devices?

Not necessarily. You can use existing devices like smartphones, laptops, or IP phones. We’ll help validate their compatibility or assist in acquiring new equipment if needed.

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