A tailor-made solution to accelerate Medgaz’s digitalization
With the implementation of Cisco Expert On Demand, Medgaz optimizes maintenance tasks with real-time remote assistance, improving productivity, safety, and compliance.
Client Need
As a gas company with ongoing maintenance needs, Medgaz required real-time validation of technical steps by remote specialists.
Service
Ikusi implemented a collaboration solution on a wearable device (head-mounted camera-equipped glasses or helmet) allowing video calls and real-time sharing of images, videos, and documents so remote experts can guide and supervise field operations—hands-free, using voice control.
Objetive
Improve productivity, streamline operations, reduce costs, and ensure regulatory compliance.
Soluciones aplicadas al mundo actual
Casos de éxito
Smart transformation centers for a more efficient electric grid
Ikusi deploys a next-generation contact center for Farmasoft
