Operational Unification and Efficiency with Managed Security Services
The company centralized its IT infrastructure management using NOC, SOC, and comprehensive maintenance services with a single provider.
Client Need
A single point of contact for all technology infrastructure management to simplify operations, enhance efficiency, and reduce mid-term costs.
Service
Implementation of NOC, SOC services and maintenance for security, network, collaboration, and data center infrastructure.
Objetive
Consolidate all services under one provider for centralized management and optimize costs through a 36-month agreement with flexible evolution.
Soluciones aplicadas al mundo actual
Casos de éxito
Advanced observability for government institutions
Total Visibility: Advanced Observability for High Technological Demand Environments.
Thirty-four operators and nine specialists were integrated. Currently, more than 1,000 monitoring alerts are generated per month, and more than 1,000 communication flows have been configured at the client's request. Over the course of the contract, more than 90 application integrations will be implemented, in addition to the implementation of eight dashboards and a Balanced Score Card.
Social Security mutual collaborator
24/7 Security for Supermarket Operations
