The New Era of Collaboration: Integrating Webex with Microsoft Teams

If there’s one good thing that can come out of times of crisis, it’s their high potential to drive innovation. Many great scientific and technological advances have been made during times of great need, and the pandemic was no exception. Among the many sectors impacted by COVID-19, our way of working and work culture were widely affected, giving rise to productivity solutions that helped overcome the crisis.  Among the collaboration services that emerged in the new normal, Microsoft Teams positioned itself as an invaluable resource for businesses of all sizes. Its instant messaging, video conferencing, calling, and document collaboration functions within a single platform were a lifeline for business management, and now it presents a new superpower: integration with Cisco Webex. 

The collaboration between Microsoft Teams and this telecommunications giant brings us the comprehensive Teams platform with Cisco’s Cloud Calling capability for an enhanced experience, no matter where or what device you connect from. 

What Do We Gain from This Collaboration?

With Cisco’s new capabilities, Teams users get the full Webex Calling experience natively from the Microsoft platform interface. 

Aiming to always provide you with the smoothest communication experience among your teams, Webex organically syncs with your: 

• Calendars 
• Contacts 
• Messaging inboxes 
• File folders 

Thanks to this, Teams users will enjoy greater convenience, smooth content exchange among team members, and the confidence of leveraging Cisco Webex’s robust encryption, including end-to-end encryption and visibility and compliance controls, among many other security features. 

How to Start Experiencing These Advantages?

This integration is already publicly available for all Microsoft Teams users with this feature enabled. If you have questions about how to activate the Webex application on your platform, you can consult this practical and simple guide. 

Once the feature is activated on your platform, the Webex Calling option on your left sidebar will give you access to the application page and all its capabilities. You can: 

• Dial a number, an extension, or just search by name for your contacts from its dialing interface 
• Save important or frequent contacts in your speed dial lists 
• Review your call data in the history 
• Use all Webex Calling capabilities within your calls and video calls, from external noise cancellation to content sharing functions 

All this, from a single platform. 

The new integration between these two industry giants comes as a solution to simplify and strengthen business communication. Additionally, services like Ikusi Cloud Collaboration enhance these capabilities by providing an on-demand unified communications model that brings together the features of a telephony system, business messaging, and virtual meetings. All in one application and from any device. 

Enjoy smooth, efficient communication without unnecessary complications with the new era of telecommunications that Microsoft, Cisco, and Ikusi bring to you. 

Want to learn more solutions tailored to your needs? Contact us.