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Banorte undergoes a technological renewal with Ikusi

Banorte sought quick and actionable insight into its telecommunications spending to identify patterns and improvement areas

Client Need

Rapid access to processed telecom expense data for identifying trends and making timely adjustments

Service

Telecommunications expense visibility and control

Objetive

Efficient management of telecom spending

Collaboration Data Management Service powered by Keytia

Grupo Financiero Banorte, one of Mexico’s most important financial institutions, has trusted Ikusi as a technology partner for over 20 years—implementing, for example, a telephony and collaboration system with more than 20,000 extensions nationwide.

As Banorte’s telecom network rapidly expanded, maintaining optimal global visibility and control of related expenses became a challenge.

Ikusi, in collaboration with DTI, developed an advanced collaboration service focused on managing and controlling telecom expenses. This solution centralized all information about assets and carriers across 1,161 branches, and established ongoing update processes that generate reports and KPIs critical for operational decisions.

Grupo Financiero Banorte, one of Mexico’s most important financial institutions, has trusted Ikusi as a technology partner for over 20 years

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