AI and Big data to drive the future of services

Artificial intelligence (AI) today is not what we thought years ago: the idea of RoboCop or Terminator-type robots ready to go against humanity. On the contrary, AI has evolved into a more collaborative and supportive role in society with the emergence of systems designed to improve quality of life and solve complex problems. 

Although we still face ethical challenges and concerns about AI control, experts agree that the current focus should be on using this technology responsibly and beneficially for humanity. In the industry, for example, artificial intelligence represents a world of opportunities to optimize processes, increase productivity, and foster innovation. 

Applications of Artificial Intelligence in Industry 

In the industrial field, artificial intelligence has made a significant impact through specific applications ranging from the automation of complex processes to the optimization of the supply chain through predictive analysis, as well as other benefits such as: 

• Reduction of Downtime. AI in predictive maintenance allows identifying patterns and anticipating machinery failures. By predicting potential problems, unplanned downtime is significantly reduced. 

• Maintenance Cost Savings. Identifying and addressing issues before they become catastrophic failures reduces the need for costly repairs. Maintenance costs are optimized by performing planned and preventive interventions. 

• Prolonging Equipment Lifespan. Predictive maintenance helps extend the lifespan of industrial equipment. By addressing potential issues early, wear and tear are reduced, and asset durability is maximized. 

• Improvement in Asset Reliability. By avoiding unexpected failures, AI increases the reliability of industrial machinery, resulting in more consistent production and a lower likelihood of costly interruptions. 

Artificial Intelligence and Big Data in Other Service Areas 

The integration of artificial intelligence is not limited to the industrial field but is also radically transforming the provision of services in various areas. The combination of AI with big data has enabled deeper and more accurate analysis of large data sets, generating valuable insights that drive informed decision-making. This transformation is reflected in a series of revolutionary changes in how services are offered and consumed: 

1. Healthcare
In the healthcare sector, for example, artificial intelligence has played a crucial role in medical diagnosis, treatment research, and patient care management. Machine learning algorithms can quickly analyze medical images, identify patterns, and help healthcare professionals make more accurate and faster decisions. 
Additionally, the use of big data has enabled the personalization of treatments and the prediction of potential disease outbreaks, contributing to more efficient and effective care. 

2. Finance.
In the financial sector, artificial intelligence has become an indispensable tool for fraud detection, risk management, and the personalization of banking services. Algorithms can analyze transaction patterns and behaviors to identify suspicious activities, providing an additional layer of security in financial transactions. Moreover, AI can analyze clients’ financial histories to offer personalized products and services, enhancing user experience and increasing customer loyalty. 

3. Retail.
In the retail sector, artificial intelligence and big data combine to offer personalized shopping experiences. Recommendation algorithms analyze purchase history and customer behavior to suggest relevant products, improving customer satisfaction and increasing sales. Additionally, supply chain optimization through AI allows for more efficient inventory management and faster product delivery. 

Looking to Incorporate These Technologies into Your Company? 

In recent years, big data technology has evolved from standalone software to complete, cloud-native solutions that include innovative artificial intelligence (AI) tools. 

The fusion of big data and artificial intelligence is radically transforming how companies manage their operations and make informed business decisions. According to a Forbes publication, the use of both technologies allows for the automation of 80% of physical work, 70% of data processing, and 64% of information gathering tasks. 

At Ikusi, AI and big data play a crucial role in our cybersecurity, connectivity, observability, and collaboration solutions. These technologies not only allow for the prediction of system failures but also automate tasks, improving the productivity and profitability of solutions. 

If you are considering implementing big data and artificial intelligence technologies in your organization, we invite you to explore the services offered by Ikusi here.