Case Study

Sanitary emergency response project with a transport infrastructure operator

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Servicios Prestados

Emergency support for 13 airport infrastructures

An airport infrastructure operator required to support the group’s business continuity and operations in the complex situation generated by the COVID-19 health crisis.

Sector:Infrastructure Operator
Location:México
Category:Airports
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The Challenge

Maintain personnel for all emergency activities where physical presence is essential and also remotely to respond to incidents and update needs of various systems and solutions of the group’s airports.

The solution

Implementation of an on-site and remote support service, with specialists in the field of airport information systems and especially in security systems, in order to obtain changes and attend to incidents in a very agile manner.

Through this service, 13 international airports are operated and managed in nine states in the north-central region of Mexico, serving more than 23 million domestic and international passengers.