Contact details for any matter relating to data protection:
For more information about contacting VELATIA or its companies, please read our legal note.
‘Personal data’ means any information relating to an identified or identifiable natural person. This means any person who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. an IP address – if it can be used to identify the person) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
In short, this includes data that, either by itself or with other data in our possession or available to us, can be used to identify you.
’Processing’ means any operation or set of operations performed on your personal data. VELATIA sets out below the detailed information on each processing operation in accordance with the guidelines established by the Spanish Data Protection Agency.
We may disclose your personal data to third parties, including, among others, the following:
International Transfers of Personal Data:
There are no plans to transfer personal data to countries outside Europe.
We strive to use appropriate technical and physical security measures to protect the personal data transmitted, stored or otherwise processed from accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access thereto, in relation to our website. These measures include IT safeguards and protected files and facilities. Our service providers are also carefully selected and must use suitable protective measures. Industry-standard SSL encryption is used on the website to protect data transmissions. The majority of current browsers accept the level of security necessary to use these areas.
You have various rights under the data protection laws. These may include (where applicable). Anyone has the right to:
In order to process your application, it will be necessary to check your identity and verify that you are the data subject, so your email or enquiry should include your first name, last name(s), national identification number, the specific application request, and the address where you wish to be notified of the response. If necessary, we may ask you for a copy of the document certifying your identity.
If you wish, we can send you a suitable form that will help you complete your application in accordance with Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights.
If your application were disregarded, you may contact the corresponding supervisory authority, the Spanish Data Protection Agency, whose website is www.aepd.es and postal address is Calle Jorge Juan 6, 28001 Madrid, Spain.
The VELATIA website may include hyperlinks to other websites that are not operated or controlled by VELATIA. Therefore, VELATIA neither guarantees nor assumes liability for the legality, reliability, usefulness, accuracy and timeliness of the content of such websites or their privacy practices. Before supplying your personal information to such websites, please be aware that their data protection compliance may differ from ours.