We take care of your business continuity; you take care of conquering the market
We guarantee that companies keep operating continuously and safely
At Ikusi we have developed various advanced support models that fit the needs of different sectors, all focused on offering a better service that guarantees the protection of possible IT risks, incident prevention and/or the management of computer infrastructure.
Through Ikusi Once, our unified operations center, we take care of the monitoring, support and proactive management of network, cybersecurity and IT infrastructures. We provide attention, resolution and analysis of incidents so that the availability or functionality of our clients’ business is not interrupted. All from a single place.
Ikusi Once has more than 100 certified engineers, to ensure the best service, and capacity to manage more than 17 thousand devices and more than 50 thousand tickets on average per year, with a 24 × 7 service scheme.
The design of our facilities covers the main security standards that a Monitoring Center specialized in networks, security and IT should have. In addition, we have consoles that allow our collaborators to provide care and support in an efficient way, to ensure the operational continuity of services.
We have the following certifications:
ISO 20000, ISO 27001 and ISO 22301.ICREA.
IT Managed Services
Service focused on the integral management of IT and cloud infrastructure, covering support and change control, fault support and monitoring.
Cibersecurity managed services
Service focused on providing threat monitoring, forecasting service, support, monitoring, as well as tracking cybersecurity breaches.
Managed network services
Service designed to maintain the operation of network infrastructures, offering monitoring, maintenance, optimization, performance management and network improvement.