Creditaria is a leading financial advisory company that assists families and SMEs in choosing the best credit options to achieve their goals. Through JobCtrl, a tool integrated by Ikusi, Creditaria has measured the workforce efficiency of its employees in recent years, enabling them to offer a hybrid and remote work scheme to their employees.
The Challenge
The challenge was to find a tool that could maintain a balance between productivity and employee well-being, especially during the COVID-19 pandemic when the company had to continue operating remotely. They also needed to ensure that the company’s performance was not affected by sudden changes and increased workloads.
The solution
The implementation of the JobCtrl software, a digital tool focused on telecommuting and remote work, which measures productivity and efficiency parameters of employees. It also allows for more effective workload management, benefiting both employees and the work environment. In addition, through the added value provided by the Customer Experience (CX) team, this service helps the company discover areas of inefficiency, optimize work processes, identify tasks that can be automated, and monitor, track, and compare each corporate project in real-time with updated information.
Creditaria installed this tool on their employees’ computers, allowing them to maintain the remote work scheme that began during the pandemic period and coordinate and monitor personnel located in different regions of the country. As a result, it has become a vital tool for the company.
Benefits
JobCtrl is a solution that can increase productivity by up to 30%, detect efficiency leaks, and help teams focus on their tasks, even when working remotely. Companies like Creditaria are gradually realizing that JobCtrl allows them to take care of their employees by parameterizing activities that may be causing fatigue and ensuring the respect of spaces such as breaks and mealtimes, even in a remote work setting.
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